With the introduction of Kathrein's new K-BOW system, Kathrein has developed a full service portfolio to secure the system availability in a 24/7 mode for our customers.
The service portfolio is modular and covers all phases of the service life cycle. With our certified service provider network, we can offer these services all over the world.
The planning services cover the entire planning chain from high-level feasibility planning to detailed realisation planning.
The high standard of implementation services is ensured by a qualified selection and certification process for the service providers and the system start-up/integration teams.
Implementation material services
Our indoor wireless services provide all the parts and tools required to implement and operate the system over the whole service life cycle.
The training and certification programme for service providers and employees is based on a blended learning concept with a focus on fast know-how and skill transfer into the organisations.
We ensure the life cycle performance of our systems by provisioning various maintenance and ad-hoc services on a modular basis covering customer demands.
We provide a managed K-BOW service in various service level agreements: fault and configuration management, performance management & optimisation and security management.