Information about the discontinuation of Gracenote (tvtv) EPG services

You may have noticed that your receiver’s EPG shows incomplete or wrong Gracenote (tvtv) EPG data or no data at all for some channels.

The following receivers are concerned: UFD 580, UFS 821, UFS 822, UFS 912, UFS 922, UFS 913, UFS 923, UFS 924, UFS 925, UFS 935, UFSconnect 906, UFSconnect 916

The EPG supplier Gracenote (tvtv) has informed us that the editorially created EPG via satellite will be discontinued as of December 2017.

This means that the extended EPG information will no longer be available after that date. To continue to receive EPG data, we recommend changing the Gracenote (tvtv) service in your receiver’s menu to DVB-SI EPG data.

Please carry out the following settings on your receiver:


UFS 912-922:

  • Menu Settings
  • User-defined settings
  • EPG settings
  • EPG update: change tvtv to SI

UFS 913-923-924-925-935:

  • Main Menu
  • Settings
  • User-defined
  • Programme guide
  • Change programme data supplier from tvtv services to DVB-SI

UFSconnect 906-916:

  • Main Menu
  • Settings
  • User-defined
  • Programme guide
  • Change programme data supplier from Gracenote services to DVB-SI

UFS 821-822:

  • Main Menu
  • Settings
  • EPG-Settings
  • Include EPG from On to Off*
    *The EPG data are updated individually after selecting a TV channel for each channel.

UFD 580:

  • The EPG ist no longer available from December